THE ATELIER · TERMS

How we work together.

The terms behind fittings, orders, and deliveries at Pinky Lamasan Bridal Atelier — stated the way they actually work. Last updated 8 August 2026.

Appointments and reservations

Fittings are booked through the appointment pageand held privately, one bride at a time. A ₱300 reservation fee, paid by GCash, confirms your slot; it is non-refundable, because a reserved hour is an hour no other bride can take. A booking left unpaid is released after 24 hours so the slot returns to the calendar. Once your fee is confirmed, the atelier's exact address and directions arrive by email. If you need to move your fitting, message the atelier as early as you can.

[TO CONFIRM — whether a paid reservation may be rescheduled once without a new fee, and how much notice the atelier asks for. Current practice is to arrange this personally.]

Orders

Ready-to-wear pieces are reserved for you the moment your order is placed — the piece comes off the rail before payment, and the payment email says exactly that. Made-to-order pieces are cut and sewn for you after your order, with the lead time stated on the piece itself; please allow the full lead time before your date. All prices are read from the atelier's own records when the order is placed, and the confirmation email states every line and the total.

Payments

Nothing is charged on the website. Payment instructions — GCash and bank details — arrive by email with your order, along with a link for uploading your proof of payment. Orders are expected to be settled within an hour; an order left unpaid may be released back to the rail after the atelier reaches out. Your order is confirmed once the atelier has reviewed your proof of payment.

[TO CONFIRM — deposit and cancellation policy for orders: whether partial payments are accepted for made-to-order work, and what is refundable if a bride cancels at each stage. Until stated here, these are agreed personally with the atelier before work begins.]

Fittings and alterations

A gown bought ready-to-wear is fitted to you, and the fitting calendar — how many fittings, and when — follows the plan in our fitting timeline guide. Bring your wedding-day shoes to the final fitting; the hem is cut to them.

Delivery and pickup

Finished pieces are delivered by courier — Lalamove within Metro Manila, J&T or LBC beyond it. The courier fare is quoted when your gown is ready, is paid before the gown ships, and is never hidden inside the gown's price. International deliveries are quoted and agreed by email before any order is made. Once a parcel is with the courier, its tracking number is yours; loss or damage in transit is taken up with the courier, with the atelier's help.

Using this website

The photographs, texts, and designs on this site belong to Pinky Lamasan Bridal Atelier and may not be reused commercially without permission. Prices and availability shown on gown pages are live but not a contract — a piece can be taken by another bride between your visit and your order, and the order confirmation is what commits both sides. Automated scraping, fake orders, and abusive form submissions are not welcome and are actively filtered.

These terms are governed by the laws of the Republic of the Philippines. If any point here needs interpreting, start by talking to the atelier — that is how every real question gets resolved anyway.